Privacy Policy | Spin96 Casino

Information we may collect

When you use Spin96 Casino, we may collect information that identifies you or relates to your activity on the website. The information collected depends on the services you use, the choices you make and the checks that may be required before certain account or payment activities can be completed.

Information may be provided directly by you, created through your use of the website, or received from service providers involved in operating the platform. We seek to collect information that is relevant to the purpose for which it is used and do not generally require information that is unrelated to providing or protecting the service.

Account details, such as your name, date of birth, username, password, contact details and other information supplied when registering or updating an account.
Identity and verification documents or related information where checks are needed to confirm identity, eligibility, account ownership or compliance requirements.
Payment and transaction records, including deposits, withdrawals, gaming activity, payment method details, transaction history and information needed to identify unusual or unauthorised activity.
Communications and support information, including messages, requests, feedback, complaints and records of interactions with customer support.
Device, connection and usage information, such as internet protocol address, browser type, operating system, approximate location, pages visited, access times and interactions with website features.
Cookie and similar technology information, including identifiers used to remember preferences, support website functionality, understand usage and help protect the platform.

You should provide accurate and current information when using the website. If information is incomplete or incorrect, some services may not work as intended, and additional checks may be required. Please do not provide another person’s personal information unless you are authorised to do so.

How and why information is used

Personal information may be used to provide, maintain and improve Spin96 Casino services. The purposes for using information will depend on the circumstances, the type of information involved and the service or feature being accessed.

To create and administer your account, authenticate access and keep account information accurate.
To process deposits, withdrawals and other account transactions, and to maintain transaction records.
To carry out identity, age, eligibility, security, anti-fraud and responsible gambling checks where appropriate.
To detect, prevent and investigate suspicious, unlawful, unauthorised or abusive activity, including attempts to compromise accounts or payment processes.
To provide customer support, respond to enquiries, investigate complaints and communicate about account or service matters.
To operate, maintain, test and improve the website, including monitoring performance, resolving technical issues and understanding how features are used.
To send service messages, security notices and other important information relating to your account or transactions.
To send marketing communications where permitted and where you have provided consent or another appropriate basis applies. You can withdraw consent to marketing at any time.
To meet applicable legal, regulatory, accounting, record-keeping and other compliance obligations.

Where required, information may also be used to establish, exercise or defend legal rights, protect players and other users, safeguard the security of the platform, or respond to lawful requests from competent authorities. We may combine information from different parts of the service where this is reasonably necessary for these purposes.

Marketing communications

Marketing messages may include information about services, features or promotions. You can opt out of marketing communications by using an unsubscribe option included in a message where available, by changing relevant account preferences, or by contacting support@spin96casino.top. Opting out of marketing does not stop essential service, security or account communications.

Cookies, sharing and security

Cookies and similar technologies

Spin96 Casino may use cookies and similar technologies to make the website work, remember selected preferences, support account and security functions, measure website performance and understand how players use the service. Some cookies may be necessary for core features, while others help with analytics or communications.

You can manage, block or delete cookies through your browser settings. If you disable certain cookies, some website functions may not operate correctly or your preferences may not be retained. Browser controls vary, so you should review the settings and guidance provided by your browser.

When information may be shared

Personal information may be shared with trusted service providers where this is needed to operate the website and provide services. These providers may support functions such as technology, hosting, payments, identity verification, fraud prevention, customer support, communications, analytics, security and professional services. Providers are expected to handle information only for suitable business purposes and with appropriate safeguards.

Information may also be shared where necessary to comply with a legal or lawful request, protect the rights and safety of players or others, investigate suspected wrongdoing, enforce relevant terms, or support a business transfer or corporate transaction. We do not intend to sell personal information as a standalone product.

Security and international handling

Reasonable technical, organisational and administrative measures are used to help protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No online system can be guaranteed to be completely secure, so players should use a strong, unique password, keep login details confidential and contact support promptly if they suspect unauthorised account activity.

Some service providers may process information in locations outside Australia. Where this occurs, appropriate steps are taken to support the protection and lawful handling of personal information. Access to information is limited to people and providers who need it for an authorised purpose.

Your choices, rights and data retention

Depending on your circumstances and applicable privacy requirements, you may have rights concerning the personal information held about you. You can contact support@spin96casino.top to request access to your information, ask for inaccurate or incomplete information to be corrected, request deletion of your data, or withdraw consent to marketing. Please include enough information for your request to be understood and for the relevant account to be identified.

Access: ask what personal information is held about you and, where appropriate, request a copy or explanation of how it is used.
Correction: ask for information that is inaccurate, incomplete or out of date to be corrected.
Deletion: request removal of personal information where there is no continuing reason for it to be retained.
Marketing consent: withdraw consent to promotional communications at any time. This will not affect essential account or security messages.
Questions or concerns: contact support@spin96casino.top if you would like clarification about the handling of your personal information.

Some requests may be subject to identity checks and legal or operational limitations. For example, information may not be deleted immediately where it is needed to complete a transaction, investigate suspected fraud, resolve a dispute, protect security, or meet a legal obligation. We may retain records for a period required by law even after an account has been closed. Retention periods depend on the type of information and the reason it was collected.

When information is no longer required, it may be securely deleted, anonymised or otherwise handled in a way that removes its connection with an identifiable player. Account closure does not automatically erase every record associated with an account.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, legal requirements or privacy practices. The updated version will be made available on this page, together with the revised effective information where appropriate. Players should review this page periodically, particularly before continuing to use the website after a significant change.

If you have a privacy question, wish to exercise a data right, or want to withdraw consent to marketing, please contact support@spin96casino.top. We will review and handle requests in accordance with applicable requirements and the information available to us.